Australia's first State of Property Management Survey.

The Future of Property Management

Property managers across Australia. Five critical areas. One clear picture of an industry at a crossroads.
State of PM Report

For years, the conversation has run on anecdotes: burnout, unsustainable workloads, no career path. Kolmeo went and got the data. Independently analysed by Kantar, this report replaces "everyone says" with "the data shows" and maps out exactly what the industry needs to do next.

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THE PROBLEM

A profession under pressure but not out of belief.

Property managers aren't struggling because they lack skill. They're struggling because the role has quietly become one of the most complex jobs in real estate: legislation that changes faster than agencies can adapt, portfolios that keep growing, and compliance obligations stacking up against static team sizes and stagnant pay.

The workforce is experienced with the average PM having been in the industry for a decade or more and most still want to stay. What's missing isn't drive. It's the conditions that let experienced professionals thrive.

What's inside

  • Who the workforce really is - tenure, age, portfolio size, and the profile of a typical PM today
  • The true cost of the role - workload, and the agency barriers holding people back
  • Why people still choose this career - and what keeps them in it beyond the pay cheque
  • What's actually driving attrition - and what isn't (the surprises matter as much as the headlines)
  • What's proven to move the needle on retention - career pathways, reward fairness, training, AI adoption, and more, ranked by strength of association
  • A five-phase roadmap - practical, sequenced actions for agencies, industry bodies and policymakers

  • Building the Workforce of the Future - a blueprint for all involved

The Future of Property Management Report

WHY IT MATTERS

The rental market depends on this profession. This is the evidence to fix it.

Property management is the backbone of housing security for millions of Australian renters. This report isn't just a diagnosis - it's a blueprint for building a workforce that lasts: simplifying work, investing in people, and enabling the future with the right technology and leadership.

Built for Property Mangers, team leaders, agency principals, industry bodies, and policymakers alike.

 

 

Independently analysed by Kantar. Fieldwork: Apr–June 2026. n=411 Australian property management professionals.

Read it. Use it. Act on it.

The future of property management, where PMs evolve from operational managers into Relationship Directors, depends on an industry willing to act on evidence, not assumption.
Read The Future of Property Management Report