Security and protection

Your safety and security when using Kolmeo is serious business. Kolmeo is designed to help you fall in love with property management and it’s our goal to make sure you feel confident every step of the way.

Data security: safeguarding your information

Tenants

When you’re paying rent on Kolmeo, your money is as safe as houses. Money flows securely from you directly to your property owner – it’s one of the processes we’re proud to do differently.

Owners

Kolmeo gives you access to more information about your property. Only you and your agent can see it. Plus, there’s no need for a separate trust account for rental payments anymore – it all happens through Kolmeo.

Agencies

In the last 16 years, we’ve processed billions of dollars in payments for agencies around Australia. We know what works and what doesn’t. Kolmeo keeps everything secure, all in one place, making it easier to find and access what you need.

We’re above board (in more ways than one)

Kolmeo is Australian owned and operated (right here in Melbourne)

All of your data and information is managed onshore so we can keep a hawk-eye on things. Our tech team is trained to identify any internal or external threats and protect your data against them.

Rigorous third-party testing

In addition to our scheduled security testing cycle, we also partner with a specialist third-party provider to test our platform regularly. This extra layer of support helps us spot anything unusual happening on the platform and deal with it quickly.

Compliance

Kolmeo’s payments provider meets Australia’s Payment Card Industry Data Security Standards (PCI DSS). So does Microsoft Azure’s public cloud offering, which delivers the multi-factor authentication and other strong security features that help to keep your Kolmeo app safe.

A fast and safer way to do rental payments

We’re excited to introduce digitised rental payments on Kolmeo. When a tenant pays rent on their app using direct debit or BPAY, no one can access that money like they can in a traditional trust account. Funds go directly from the tenant to the owner’s nominated bank account and are made available faster to property owners. And as we roll out further technology, we’ll create a whole new range of payment options for tenants.

Ready to get started?

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