Emails In Kolmeo

Your Morning Routine, Streamlined - Start each day with a quick triage in Message Centre instead of sorting through cluttered email folders. See everything that came in overnight across all your brands in one feed. Mark priorities, archive the noise, and start working, all before your first coffee is cold. No more dragging emails into folders or wondering if you missed something important buried in your inbox. 

Respond With Full Context, Every Time - Click into any Request and see the complete conversation history right there. No more toggling between your email client and Kolmeo to piece together what happened. All attachments, all replies, the entire thread, refreshed in real time. You'll respond faster and more accurately because you have everything you need in front of you. Tenants and owners notice the difference when you remember every detail. 

Cover Your Team Without the Chaos - When a colleague goes on leave, simply switch to their inbox view and you're up to speed in seconds. See exactly what they've been working on, which conversations need attention, and what can wait. No more forwarding emails, no more handover meetings that still leave gaps. Portfolio transitions and sick day coverage become routine instead of risky. 

Never Miss an Urgent Update -  A tenant replies to a closed maintenance Request at 11pm? The system automatically reopens it and flags it as unread, so you see it first thing. That visual badge on your Request list means you'll spot time-sensitive conversations before they become emergencies. Auto-matching and smart alerts work in the background so you can focus on solving problems, not hunting for information. 

Tribunal-Ready Records Without the Filing  - Every email thread is automatically stored against the right Request with unlimited retention. When you need documentation for a tribunal, dispute, or owner report, just download the full .eml thread with headers intact. No digging through archived folders or trying to reconstruct conversations from memory. Your audit trail builds itself while you work. 

Work the Way You Actually Work - Forwarding an email is second nature, so that's exactly how it works. Just CC or forward to your Kolmeo address and the system handles the rest - matching it to the right Request, filing the attachments, updating the thread. Reply from Kolmeo or your regular email client. Work across multiple brands without switching accounts. The system adapts to you, not the other way around.