How Xceed Real Estate Drives Growth and Runs a High-Performance Team with Kolmeo

 

When you're managing 5,600 properties across Greater Perth, you can't afford software that slows you down. 
Xceed Real Estate - one of Western Australia's leading agencies has been scaling quickly through 24 acquisitions in just eight years. Through this time Kolmeo has been the backbone of their property management operations and the results speak for themselves. 

 

"Kolmeo is a huge attributor to our success and our way that we manage our team. What worked for 300 doesn't work for 3000. We are constantly having to evolve. Kolmeo is what allows us to manage so many moving parts and have visibility over everything - it just expands to accommodate us.
We can't wait to see what happens. Imagine in 12 months, 24 months where this could be.
What really keeps us there as a loyal customer is the customer service. They're so receptive to feedback, more so than any other proptech platform we've ever dealt with. "
Daisy Campbell
Chief Operating Officer, Xceed

 

Accountability at scale
For a team operating across multiple locations  and multiple portfolios -  full visibility with a single login - that single feature changes everything. No dropped balls. No blame games. Just clarity.  Xceed can continue maintaining service quality and speed, even with the complexities of multiple acquisitions.

Onboarding that sets you up for success
Training new property managers is already a big job. Team Leader Harvey Dinh puts it plainly: because Kolmeo is so easy to use, he can focus his energy on teaching property management, not wrestling with a CRM. Less tech stress means faster ramp-up and better retention.


 

"Kolmeo is our central platform - we manage money, assets, suppliers, owners, everything in the one place. As the team grows, you need more visibility and accountability, and that's what's always been great. Full visibility over who's doing what, who's in charge of what task. It makes it really easy to dig through and find a solution because everything's in the one place."
Harvey Dinh
Team Leader - Assistant Property Managers & Maintenance, Xceed

 

From calculator to supercomputer
Staff who've migrated from legacy platforms don't sugarcoat the difference. Where old software did one thing adequately, Kolmeo does everything well. Automated tasks, dynamic payment systems, multi-portfolio access from a single login -  it's built for agencies that are serious about growth. 

A team that listens
What keeps Xceed loyal? Apart from the innovation - our Customer Service. Daisy describes feeling like they've had a genuine hand in building the platform because Kolmeo actually listens and acts on feedback. In a market full of software companies that talk about partnership, Kolmeo delivers it. The team at Xceed gets excited every time an update drops. Because if it's this good now, they can't wait to see where it goes.

 

 

"Kolmeo is one of those things that makes my work life much easier and more enjoyable - so many tasks are automated and the information that you need is at your fingertips."
Dasha Chugueva
Team Leader - Court, Insurance & Arrears, Xceed

 

 

Watch the full video to hear Xceed's story.

 

xceed logo

Meet Xceed Real Estate

Founded in 2016, Xceed Real Estate quickly made a name for itself in Perth’s competitive property management
market - scaling quickly through 24 acquisitions in just eight years. However, rapid growth introduced complexity and new challenges.

Multiple offices, diverse systems, and expanding teams demanded a smarter, more connected way of operating. The traditional all-in-one property manager model, while effective in their early years, would need to evolve to match their ambitions.

Xceed’ s leadership knew that sustaining growth meant investing in better systems that could provide clarity, streamline operations and enable their people to focus on what they do best, without compromising culture or service.

www.xceedre.com.au