Migrating onto a new property management platform is one of the biggest decisions an agency can make. It's also one of the most daunting. Historically, that decision has come loaded with hidden costs, migration fees, and the nagging fear that something will go wrong on go-live day.

At Kolmeo, we've rebuilt that experience from the ground up. Moving to Kolmeo doesn't cost you a cent, and it doesn't cost you your peace of mind either. We've made the move simple, seamless, and completely free.

Zero Cost, Every Time

There's no migration fee at Kolmeo. We move all of your data across - leases, trust accounting, tenant and owner records, the lot, at no additional cost. Full stop. We believe switching to a platform built for your growth shouldn't come with a price tag attached to the switch itself.

An Onboarding Team That Knows the Platform Inside Out

Every agency's portfolio is different, and so is every migration. That's why you're guided by an onboarding team that knows Kolmeo inside out, every step of the way. From data mapping to workflow configuration, our team works alongside yours to make sure the platform is set up for how your agency actually operates, not a generic, one-size-fits-all template.

It Starts by Cleaning Your Data

Years upon years of data can start to get messy. Before anything moves across, our team tidies it all up, so you get a squeaky clean start on Kolmeo. No dragging old errors, duplicates, or outdated records into your new system, just a fresh, accurate foundation to build on.

And Letting Your Owners and Tenants Know

Change is easier when everyone's in the loop. We give you ready-to-use templates to make it simple to let your owners and tenants know about the switch, and get them ready for go-live so there are no surprises on either side.

We Know Migration Can Feel Daunting

Change of any kind can feel like a big step, and switching your property management platform is no exception. As Briony, our Customer Onboarding Manager, puts it:

"...but when it's all done and dusted, you'll be better than ok because you're making an investment to grow your business that's also much more engaging, for your team and your customers."

That's the mindset our onboarding team brings to every migration because we know what's on the other side of it.

Hands-On Support, In Your Office, from Day One

Go-live week is when it matters most. That's why your designated Customer Success Manager (CSM) is in your office in the weeks you go live, giving you immediate, hands-on support exactly when you need it. No call centres, no ticket queues,  just a real person, in the room, ready to solve problems as they come up.

Your dedicated Customer Success Manager along the way

Onboarding isn't a one-off event, it's the start of a relationship. Your CSM stays with you for the long run, across everything Kolmeo and your business, including detailed insight into every new release. As Kolmeo evolves, so does your understanding of how to get the most out of it, with a dedicated expert making sure nothing falls through the cracks.

We're With You Every Step of the Way

Here's what switching to Kolmeo looks like, start to finish:

• Zero cost to switch
• We migrate and clean your data
• We're in your HQ as you go live
• Ongoing support from your Customer Success Manager
  
  
  

More Than a Migration

This isn't just a migration and support at no cost. This is your success supported. From day one to every day after.

Want to know what else is included in your Kolmeo subscription? Find out more here