Property management has been running on grit for too long. Long hours, constant fires, and rising expectations have become business as usual. Now, for the first time, there’s a chance to capture that reality at scale – and turn it into evidence that decision‑makers can’t ignore.
Why this State of Property Management survey is different
The State of Property Management survey is a national, research‑grade study into workload, wellbeing, pay and career paths for Australian property managers. In around 10–15 minutes, you can add your lived experience to data powerful enough to influence agencies, industry bodies, tech providers and policymakers.
We already know the pressure is intense, which is why this survey is designed to go deeper, asking about workload, support, systems and what it actually takes to stay in the role and thrive.
Most importantly, the results will be independently analysed and synthesised by Kantar (one of the world’s leading research consultancies) using data securely hosted in QuestionPro’s Australian data centre. That independence matters. It means the findings will carry the kind of weight that owners, executives, regulators and technology partners take seriously.
What your responses will change for property managers
This survey is built to do more than generate an interesting report. It’s designed to fuel concrete, evidence‑based change across the profession so property managers aren’t carrying impossible workloads in silence.
For a start, your responses will help build robust benchmarks for Australian property management roles. Agencies talk constantly about a talent crisis; now we can show exactly where pay, expectations and support are out of step. When national benchmarks exist, it becomes much harder for under‑investment to hide in the shadows of “that’s just how it is here”.
The findings will help shape the next generation of PM training, support and technology. If the data shows that after‑hours contact is the main mental‑health driver, that points to better escalation rules and smarter automation. If it reveals that career progression stalls after a certain point, that’s a mandate to redesign roles, pathways and leadership training. Every honest answer helps move the profession from “coping” to “supported, skilled and growing”.
How to take part and share the survey with your network
Taking part is simple, and your responses are confidential. Set aside 10-15 minutes, grab a coffee and answer the questions as candidly as you can. You’ll be asked about workload, pay, support, systems, wellbeing and your longer‑term plans in the industry – the things you talk about with trusted colleagues, not usually in a staff meeting.
At the end, you can opt in to go into the draw to win one of 10 individual spots as part of a 12‑month Property Management Partners PM Academy membership (total prize pool valued at approximately $3588, subject to terms and conditions). You’ll also get access to the full report once it’s released, giving you national‑level insights you can use in your own career and in conversations with leadership.
The biggest impact comes when the survey reaches beyond one office or one network. Forward the link to other property managers, and team leaders you know. Share it in your PM Facebook groups or LinkedIn communities. The broader and more diverse the responses, the stronger the story the data can tell – from regional agencies to big metro brands.
The survey closes on 1 May 2026. Until then, every response is a vote for a better, braver version of property management – one where the numbers finally back up what PMs have been saying for years, and where loving this career doesn’t have to mean burning out for it.
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